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Troubleshooting is a logical, systematic search to determine the source of a problem and how to fix it. Developing this competency involves ...

• Learning to recognize and generalize from patterns in technology-related problems.
• Learning to diagnose problems in complex systems by eliminating potential variables and interactions between variables.
• Developing a “toolkit” of broadly applicable strategies for diagnosing and solving common problems like checking system requirements, clearing your browser cache, trying a different browser, seeing if classmates have the same problem, etc.

Student-Curated Resources

 outlines the process of troubleshooting any kind of problem in a clear and concise manner.