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Rachel Heiser received her Bachelors from James Madison University before she moved back to her roots in Pennsylvania to receive her Masters in Counseling Psychology at Temple University.  She began work at Drexel University and served as a counselor, advisor and the Assistant Director for the Center for Academic Success.  Now at Â鶹AV, she works closely with students, staff and faculty to assist students in reaching their personal definition of academic success and college life balance.

When she is not immersed in the Owl community, she enjoys seeing live music and theater, traveling, having outdoor adventures, cooking and spending time with family and friends.